Number of Guests per Studio
Studios 1 to 4 are identical in lay-out (with the exception of the bathrooms) and accommodate two people each. Number 5 is about 20 sqm larger than the studios and features a separate king size bedroom, shower and separate bath tub in the bathroom and a full kitchen. It also accommodates two people.
The Buckland – Studio Retreat is designed as a tranquil retreat for adults and is unsuitable for children. Infants (up to 12 months of age) are welcome to stay in their own portacot/bedding at no extra charge.
Deposits and Full Payments
A deposit of 50% of the total booking amount is to be paid to secure a booking (specials or last minute bookings may require full payment at time of booking). We accept Visa, MasterCard and Bankcard.
If payment by cheque, cash or money order is required please telephone 61-(0)3 5756 2383 or contact us on email@example.com to make a booking.
Full payment is due 4 weeks prior to arrival date.
Cancellation & Refunds
The deposit is refundable, less $50.00 (or 5% of total booking value for bookings exceeding $1000 in value) administration levy, if cancellation occurs more then 4 weeks prior to arrival date. If cancellation occurs less than 4 weeks before the confirmed arrival date, we will endeavour to rebook the accommodation.
If the booking can be re-sold to its full original value, full payment/deposit will be refunded less $50.00 (or 5% of total booking value for bookings exceeding $1000 in value) administration levy.
If rebooking is unsuccessful (fully or partially) The Buckland – Studio Retreat will retain the deposit only and the balance of payment will be refunded.
Transfers can only be made to available times and to the value of the original booking and are at the discretion of the Manager. Any increase in tariffs must be covered by the guests. Special offers or packages may not be transferable to a later booking date, but deposits paid can be used towards a future booking.
No-shows on the day of a confirned arrival date, late arrivals and early departures will trigger your credit card to be debited with 100% of the original booking amount. If a gift certificate was used to pay for the booking fully or partially, the gift certificate will be made void and your credit card charged with any balances owed.
Minimum Night Bookings
2 nights on weekends; single weekend night bookings are only available occasionally and attract a 10% surcharge. Please call 0419 133 318 to enquiry about availability.
4 nights over Christmas and New Year period – (23rd of December to around the 7th of January, depending on the year.)
4 nights over Audax event in January.
4 nights over Easter Break.
3 nights over Melbourne Cup Weekend – (The weekend closest to and including the first Tuesday in November).
3 nights over long weekends.
Reservations of particular studios
We endevour to at all times comply with requests/on-line bookings for a particular studio. However, we reserve the right to re-asign bookings to another studio/studios if required by our overall booking situation.
- Strictly no partying in any of the accommodation units (even if all units have been booked by the one group)
- no moving of furniture and/or glasses/crockery between the accommodation units
- no parking of more than two cars per unit and no driving/parking on any grassy areas
We will always look to be reasonable but we reserve the right to charge your credit card after your stay up to $1,000 under the following circumstances:
- Damage to any property exceeding $50
- Extra cleaning at $50 per hour if furniture has been moved and not replaced, dishwasher/dishes not clean, dry and replaced, soft furnishings have been stained and need steam cleaning or the accommodation is generally not in the state you found it in.
Check In and Check Out Times
Check in Time is from 3:00pm (15:00 hours)
Check out Time is before 11:00am (11:00 hours)
The Buckland – Studio Retreat is a smoke free inside the studios. However, guests can smoke on outside decks where ashtrays are provided under cover. An additional cleaning fee of $100 will be debited to your credit card if evidence of smoking inside is found.
Guide dogs are always welcome. One small/medium sized dog (NO young puppies) may be allowed at the manager’s discretion. Please contact us on 0419 133 318 or firstname.lastname@example.org BEFORE making a booking. Please note we don’t provide fenced yards and STRICT rules apply. The Buckland is not suitable for cats or other pets.
Our studios feature a moderately priced licensed mini bar for your convenience. Any purchases remaining unpaid after your departure will be charged to your credit card. A receipt will be mailed.
Noise related to Agricultural Activities
The Buckland is a working farm set on 40 acres of pasture, surrounded by other working farms and vineyards. Farming equipment like tractors, mowers, scare guns, harvest machinery etc may at times cause considerable noise, in particular during harvest time (usually from about mid February to early April). Our studios are well insulated and double glazed and most farming activities are limited to day time hours. However, we whish to advise our guests that we don’t have any control over noise generated from farming activities outside our property and are therefore unable to accept responsibility in any form. To avoid disappointment, please take this into consideration when making a booking.
All rates are quoted in Australian Dollars and are GST inclusive.
Tariffs are per night/studio, for single or double occupancy and include breakfast unless otherwise specified.